Elevate Your Communication with
Our Writing Services
Experience You Can Trust
Count on SJA Writing Solutions for expertly crafted letters
that achieve results.
SJA Writing Solutions specialises in crafting precise letters for a variety of situations where you wish to convey your dissatisfaction.
We provide a professional complaint letter writing service that supplies custom-written letters to help resolve issues with a number of organisations. We will help to ensure that your message is conveyed effectively and professionally whilst ensuring the contents bring clarity and conciseness.
20+ years of experience
Most complaint letters achieve outcomes and
resolutions that are
commensurate with the seriousness of the issue
Excellent levels of customer satisfaction
Your Trusted Partner for Professional Letter Writing
The service is lead by Samantha Ashley, a leading expert with credible experience in numerous fields and solid credentials.
Samantha's background includes:
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A number of years of experience in the Human Resources field of work, having undertaken numerous complex self-employed HR investigations pertaining to grievances, whistleblowing and safeguarding as well as having worked within an Employee Relations Team.​
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Supporting clients to raise grievances due to mistreatment in the workplace, such as bullying, discrimination and victimization.​​
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Senior leadership experience within the field of health and social care and charities which includes complex analytical decision-making, management of staff and delegation of tasks, strategic planning and reviewing, quality assurance and service improvement.​
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Helping clients to make formal complaints to bodies including The Home Office and HM Prison Service regarding poor practice and treatment.
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Providing help to clients so they can successfully challenge social landlords to undertake housing repairs and provide recompense to tenants where there has been negligence.
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Investigating Statutory Stage 2 and 3 Children’s Services complaints in accordance with the Children Act 1989 in relation to statutory social services functions. These include issues such as: an unwelcome or disputed decision, concern about the quality or appropriateness of a service, delay in decision-making or provision of services.
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Samantha's experience in Children and Adult's Services and the NHS has given her a wealth of experience pertaining to good practice and she regularly undertakes work to help people raise complaints pertaining to complex issues around practice. Many of these have had successful outcomes. ​
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Undertaking work as a Child Abuse Civil Litigation Expert Witness as part of a specialist team of highly experienced independent social work experts providing reports for civil courts in cases of suspected negligence and/or breach of duty by the Corporate Parent (Local Authority). This work is specialist and forensic in nature and requires a high level of knowledge of the legislative context of claims, some of which may date back decades. A detailed report is produced which identifies whether or not there is evidence of negligence and/or duty of care by the Local Authority.
Some successful outcomes include:
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Supporting a client to successfully challenge their employer's failure to implement reasonable adjustments under the Equality Act 2010 as a result of being deaf.
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Helping a client to successfully claim compensation for damaged furniture and significant delivery delays.
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Supporting a father who was mistreated by the Local Authority Children's Services department to successfully challenge their practice and claim substantial damages and amendments made to his child's file.
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Helping a tenant to hold a Housing Association to account for negligence in responding to serious housing repair issues, including rectifying the mistakes made and obtaining financial recompense.
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Assisting a client to challenge her employer's failure to implement safe practices in relation to bio-hazards.
One of the most frequent requests is for support relating to work-related issues. Therefore, do consider contacting SJA Writing Solutions if:
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You think you have been treated unfairly at work
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You are unsure about what you're actually experiencing
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You want to formally raise a complaint, but lack the confidence or knowledge to do so
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You are worried that your issue won't be taken seriously if you raise your concerns​
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SJA Writing Solutions are experts in drafting effective correspondence for workplace grievances and appeals. Please note that this support does not constitute legal advice, and we would always recommend that you seek this where necessary.
